Headquarter: Netherlands
Revenue: +€40m
Investment Date: December 2020
Customs Support Group (CSG) is a leading and fast-growing digital customs broker offering a comprehensive range of customs related services.
Customs procedures are specialized and high-stake issues in supply chain management. Mistakes made when declaring business goods for customs can become very costly and can lead to long delays in the delivery. CSG is a leading neutral customs services provider in Europe. Nearing 2,000 customs experts on their payroll, and servicing over 30,000 clients, the company provides essential full-service customs procedures independently from logistics providers, giving their clients full control over their supply chain.
CSG is headquartered in Rotterdam, Netherlands, and has over 100 offices in the Netherlands, Belgium, United Kingdom, Ireland, France, Germany, Poland, Italy, Spain, Finland, Sweden and Switzerland. In addition, it has a wide network of partners across Europe. CSG takes pride in working within close proximity to their clients, key logistics hubs and customs offices ensuring that they maintain long-standing relationships and local insights for its many international customers. They live by the line of global knowledge, local presence and are dedicated to empowering global trade.
Customs expert processing 600k+ declarations p.a.
Driving digitization in the industry
Actively consolidating the market to offer cross-country solutions
Castik Funds partnered with the management and founder of CSG to support CSG in its next growth phase. CSG pursues an active consolidation strategy in the highly fragmented customs support market. There are many opportunities to further strengthen CSG’s position in its core countries and for geographic expansion into adjacent European countries and adjacent services. Furthermore, the company is investing in digitizing customs related processes for its customers which leads to high reliability and efficiency.
- Sustainable organic growth and market boost from Brexit
- High value proposition given complexity of tasks
- Fragmented market with room for consolidation
- High cash conversion
- Strong customer loyalty given importance of reliability